Service Hub

Service Hub & Service Plans

Our Service Hub is no automated robot, nor is it a mythical land–good things do exist in reality and we are living proof. Have an issue that needs attention? One of our four Service Hub humans promise to troubleshoot, so you don’t have to worry about the details.

WE KEEP IT SIMPLE

On-site and remote services provided by experienced staff including technology engineers, field technicians and expert support for all of our markets.

We help out, it’s what we do. Our engineers and technicians have a passion for diagnostics, which means that they are proficient in many systems, even if the were designed by others.

Everyone should be empowered to use their technology well. We provide on-site training and custom manuals that ensure you are utilizing all  of the conveniences of your system.

SERVICE HUB HUMANS

Malerie, Pete, John and Jason are the faces behind the voice. They care about solving issues for you, technology related or not.

Managed Service Plans

Technology can be fickle. Maintaining your investment is worth a lot. We offer managed service plans that remove the hassle of day-to-day software updates, paperwork and scheduling. An inclusive plan with our service team makes them more accessible for every day support.

  • Unlimited Service Hub calls
  • Unlimited Service Field calls
  • Free/Discounted Part Replacement
  • Training Sessions & Manuals
  • Preventative Maintenance Visits
    • (with Firmare updates)
  • Monthly Reporting
  • VC Care